In an increasingly changing and digital world, Proximus has to reinvent itself and become another type of company. The new strategy of Proximus called #Shifttodigital aims to deliver the right services into the marketplace at a fast pace, supported by its core values: Agility, Collaboration, Accountability, Customer Centricity, and Digital Mindset. Peter Vandermaesen, a Director of the Empowered Organisation program, will present how Proximus will enable their employees to “work smarter”, describing the practices, enablers and the mindset necessary to lead this transformation.

• Applying the right way of working depending on the activity, with selected practices and agile governance
• Building enablers like prioritisation mechanisms, shared objectives and rewarding of team performance
• Installing shifts in behaviours by addressing underlying mindsets and creating a totally different leadership style
• Creating the environment to make empowered, self managing teams flourish